Terms & Conditions 100cuci App – Complete Platform User Guide

These Terms and Conditions ("Terms") govern your use of the website, mobile application and all services provided by 100cuci app via the platform at https://100cuciapp.click ("Platform"). By registering an account, accessing or using any part of the Platform, you agree to be fully bound by these Terms.

Please read these Terms carefully before using the Platform 100cuci app. If you do not agree with any part of these Terms, you are not permitted to use our Platform. These Terms should be read together with our Privacy Policy and Responsible Gaming Policy 100cuci app which forms part of the overall agreement between you and the Platform.

In these Terms, "you" or "Member" refers to any individual who has registered for or accessed the Platform 100cuci app. "We", "Company", or "Platform" refers to 100cuci app and its management.

To use the services of 100cuci app, you must satisfy all of the following eligibility requirements:

• Be at least 21 years on the date of registration.
• Is an individual (not a company or business entity) registering in their own name.
• Not currently listed on the self-exclusion register of any betting platform.
• Never been banned from the platform 100cuci app previously for a Terms violation.
• Possess full legal capacity to enter into a binding agreement.
• Using only your own legally obtained personal funds — not borrowed funds or money from third parties.

100cuci app reserves the right to request proof of identity and age at any time. If you are unable to verify your eligibility, the Platform reserves the right to suspend or close your account and withhold any funds until verification is completed.

Each individual is only permitted to register and maintain one (1) account at 100cuci app. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, or payment methods — are strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your Malaysian identity card (MyKad).
• An active Malaysian mobile number registered in your own name.
• A valid email address that you can access.
• Accurate date of birth for age verification purposes.

You are solely responsible for keeping your account password confidential. 100cuci app will not be held liable for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials. Please notify us immediately if you suspect your account has been compromised.

All deposits to your account 100cuci app must be made using approved payment methods available on the Platform. Accepted deposit methods are:

• Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Bank Transfer: DuitNow, FPX (Maybank2u, CIMB Clicks, Public Bank, RHB Bank, Hong Leong Bank, and other listed Malaysian banks)

The minimum deposit is RM10 per transaction. The maximum deposit amount depends on your chosen payment method and account status. All deposits are processed within Malaysian Ringgit (RM/MYR) only — alternative payment methods or foreign currencies are not accepted.

Funds deposited into the account 100cuci app must be legitimately owned by you. You are prohibited from depositing funds obtained through illegal activities or using another person's payment method without their valid authorisation. Such violations may result in account closure and referral to the relevant authorities.

Eligible members may submit a withdrawal request from their account balance 100cuci app theirs at any time, subject to the following conditions:

• The minimum withdrawal amount is RM50 per request.
• Withdrawals must be made to the same payment method used for the deposit, or to a verified bank account or digital wallet registered in your name.
• Identity verification may be required before your first withdrawal or for amounts exceeding certain limits.
• Any active bonus that has not met the wagering requirements will be deducted from your balance before the withdrawal is processed.

100cuci app endeavours to process all withdrawals within 1 hour from the time the request is received. In exceptional circumstances or where additional verification is required, processing may take up to 24 hours. No fees are charged by the Platform for standard withdrawals; however, third-party bank charges may apply depending on your financial institution.

100cuci app reserves the right to suspend or decline a withdrawal request if there is reasonable suspicion of fraudulent activity, a breach of the Terms, or if the identity verification process has not been completed. In such cases, we will notify you of the reason for the suspension and the steps required.

From time to time, 100cuci app offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer. The general terms applicable to all bonuses are as follows:

• Wagering Requirement: Each bonus carries a wagering requirement that must be met before withdrawals are permitted. The standard multiplier ranges from 10x to 30x depending on the bonus type.
• Timeframe: All bonuses have a validity period as stated in the promotion terms. Unused bonuses or unmet wagering requirements within that period will expire automatically.
• Betting Limit with Bonus: While using bonus funds, the maximum bet per round or event is RM50 unless stated otherwise in the specific promotion terms.
• Eligibility to Play: Not all games qualify towards bonus wagering requirements. Eligible games are specified in the terms of each promotion.

100cuci app reserves the right to modify, suspend or terminate any promotion with prior notice. Abuse of the bonus system — including the use of multiple accounts, arbitrage betting, or strategies clearly intended to exploit bonuses without genuine risk — will result in bonus cancellation and possible account closure.

The Sports and Live Match section at 100cuci app offers betting on a wide range of sports events including football (Malaysia Super League, EPL, La Liga, Bundesliga), badminton, tennis, hockey, and more. The following rules apply:

• Confirmed and accepted bets cannot be cancelled or amended except under circumstances specifically provided for by the Platform.
• If an event is cancelled before it begins, all bets will be voided and stakes returned to your account balance.
• If an event is postponed and resumes within 48 hours, bets remain valid. Otherwise, bets will be voided.
• Odds are offered at a point in time and are subject to change. Bets are settled based on the odds at the time the bet is confirmed, not the odds at the time the match begins.
• For Live Match betting, odds are updated in real time and bet outcomes are based on the official results of the respective event.
• 100cuci app using recognised official result sources. In the event of a result dispute, the outcome declared by the relevant official sporting body shall be final.

Platform 100cuci app reserves the right to reject, limit, or void any bets suspected of involving fraud, insider information, or system abuse. The Platform's decision on such matters is final.

All live casino games, slots, roulette, and lottery at 100cuci app uses a certified system. Here are the key things you need to know:

• RNG (Random Number Generator): Casino game outcomes are determined by an RNG independently audited by a third-party certification body. No one, including Platform staff, can influence or predict game results.
• RTP (Return to Player): The return-to-player percentage for each game is stated in the relevant game information. RTP is a long-term estimate and does not guarantee results for any individual gaming session.
• House Limits: All casino games carry a mathematical advantage in favour of the Platform (house edge). This is a legitimate part of the Platform's commercial operation and cannot be altered.
• Lottery: Lottery draw results are entirely random. The Platform bears no responsibility for any number predictions or forecasts made by members.
• Minimum and maximum bet limits for each game are displayed within the respective game interface on the Platform. 100cuci app.

In the event of a technical failure during a game session, 100cuci app will use system records to determine a fair outcome. If records are incomplete, the affected bets will be voided and the funds returned to the account balance.

E-Sports Section 100cuci app covers betting on games such as Mobile Legends MPL Malaysia, CS2, Valorant, DOTA 2, League of Legends, and more. The Virtual Sports section offers high-quality sports simulations on a fixed schedule:

• E-Sports betting results are based on the official match outcome as declared by the relevant league or tournament organizer.
• In the event of an E-Sports match being cancelled or suspended by the organizer, the Platform will settle bets in accordance with the rules applicable to that category.
• Virtual Sports are computer-simulated events with outcomes generated by a certified RNG. They run on a fixed schedule and are not affected by weather or any external factors.
• Odds for Virtual Sports are calculated statistically and updated before each simulated event begins.

Members who play E-Sports and Virtual Sports at 100cuci app agree to comply with all general betting rules set out in Section 7 of this document, in addition to the specific rules applicable to the relevant category.

The following conduct is strictly prohibited on the Platform 100cuci app and may result in immediate account closure and forfeiture of all balances:

• Opening multiple accounts to obtain additional bonuses or circumvent limits.
• Using automation software, bots, artificial intelligence programs, or any other technical means to gain an unfair advantage in gameplay.
• Sharing your account with another individual or allowing third parties to access your account.
• Depositing or withdrawing funds using another person's payment method without valid authorisation.
• Engaging in any money laundering activities or using the Platform for unlawful financial purposes.
• Abusing the bonus system in a manner that clearly goes against the spirit of the promotional offer.
• Providing false or misleading information during registration or the identity verification process.
• Threatening, insulting, or engaging in inappropriate conduct toward support staff. 100cuci app.

Closure by Member: You may close your account 100cuci app at any time by contacting our support team. Prior to closure, all active wagering requirements must be completed or cancelled, and any eligible balance will be returned to you via your verified payment method.

Closure by the Platform: 100cuci app reserves the right to close or suspend your account without prior notice under the following circumstances:

• Violation of any Terms and Conditions set out in this document.
• Suspected fraudulent activity, money laundering, or conduct in violation of applicable laws.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Self-exclusion requests submitted by the member themselves or their legal guardian.
• Orders from a competent authority.

In the event of account closure due to a breach of the Terms, 100cuci app reserves the right to withhold account balances until the investigation is concluded. If no violation is found, eligible funds will be returned. If a violation is confirmed, balances may be partially or fully forfeited depending on the severity of the breach.

100cuci app provides an online entertainment platform and does not guarantee that use of the Platform will be entirely free from interruptions, errors or technical failures. To the extent permitted by applicable law:

• The Platform is not liable for any financial losses arising from betting or gaming decisions you make.
• The Platform is not liable for service disruptions resulting from scheduled maintenance, network outages, or circumstances beyond our control.
• The Platform is not liable for any losses arising from unauthorized access to your account due to your own negligence.
• The Platform's maximum liability in any circumstance is limited to the total amount you have deposited in the 30 days prior to the relevant claim.

This limitation of liability clause does not exclude or limit liability for fraud, gross negligence, death or personal injury caused by the Platform's negligence, or any matter that cannot be excluded under applicable Malaysian law.

100cuci app is committed to responsible gaming practices. We provide the following tools to help you stay in control of your betting activity:

• Deposit Limit: Set daily, weekly or monthly deposit limits through your account settings.
• Betting Limits: Set a maximum limit on the amount that can be wagered within a specified period.
• Loss Limit: Set a maximum loss limit before your betting session is automatically stopped.
• Session Time Reminder: Receive a reminder after a set duration of play.
• Self-Exclusion: Take a break from the Platform for anywhere between 24 hours and 6 months — or permanently if needed.

If you or someone you know is showing signs of problem gambling, please use the self-exclusion tool or contact Talian Kasih at 15999 for professional support. This Platform is for entertainment purposes only and is not a source of income or a solution to financial difficulties.

The collection, use, and protection of your personal information by 100cuci app is governed entirely by our Privacy Policy, which forms part of this agreement. By using the Platform, you consent to the privacy practices set out in that Privacy Policy.

A summary of our key privacy commitments:

• Your personal information is never sold to any third party.
• Your data is only shared with service providers necessary for the operation of the Platform, and is subject to strict confidentiality agreements.
• All data is encrypted with 256-bit SSL during transmission and stored securely in accordance with the latest industry security standards.
• You have the right to request access to, correction of, or deletion of your personal data — contact us at support@100cuciapp.click for such requests.

Please read the Privacy Policy our full terms to fully understand how 100cuci app handling your personal data.

100cuci app reserves the right to amend, update or replace these Terms and Conditions at any time. Material amendments will be communicated to members via email or in-Platform notification at least 7 days before taking effect, unless the amendment is required immediately for legal or security reasons.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the changes, you have the right to close your account before the effective date.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or relating to these Terms shall first be resolved through good-faith negotiation within 30 days. If negotiation fails, the dispute will be referred to binding arbitration in accordance with the procedures established by the Platform.

If you have any questions, concerns or complaints regarding these Terms and Conditions or your use of the Platform 100cuci app, you may reach us through the following channels:

• Email: support@100cuciapp.click
• Live Chat: Available directly on the Platform 100cuci app, 24 hours a day, 7 days a week
• Support Language: Bahasa Melayu and English

Support team 100cuci app will endeavour to respond to all enquiries within 24 hours. For urgent matters relating to account security or transactions, please use the live chat channel for an immediate response.

For formal complaints, please submit full details including your account number, date of incident, and a description of the issue to our email. We are committed to investigating and resolving every complaint fairly and transparently within a reasonable timeframe.