Your privacy is our priority. This document clearly explains how 100cuci app collects, uses, stores, and protects your personal information — so you can use our platform with complete confidence.
We take seriously our responsibility to protect the personal information of every member who entrusts us with their data.
All data transmitted between your device and the server 100cuci app protected with 256-bit SSL encryption — the highest standard used by Malaysia's leading banks. This means your personal information, passwords, and payment details cannot be read by any third party during transmission.
100cuci app has never and will never sell, rent, or trade members' personal information to third parties for marketing or commercial purposes. This is a foundational principle that does not change and cannot be compromised under any circumstances. Your data belongs to you — not to us as a business asset.
You have the right to access, correct and request the deletion of your personal data held by 100cuci app at any time. Such requests may be submitted via email to our support team and will be processed within 14 business days in accordance with applicable data protection requirements.
Your personal data is only retained for as long as necessary for the purposes stated in this Privacy Policy, or for the period required under Malaysian law. 100cuci app uses servers protected by strict access controls and continuous monitoring systems to prevent unauthorised access.
In the limited instances where 100cuci app needs to share data with third-party service providers (such as payment processors Touch 'n Go, GrabPay or DuitNow), this is done under strict confidentiality agreements and solely for purposes necessary to operate the platform.
In the event of any security incident involving member data, 100cuci app committed to notifying affected members within a reasonable timeframe and taking immediate remedial action. We will not conceal such incidents from our members.
This Privacy Policy covers:
This Privacy Policy describes how 100cuci app ("we", "Platform") collects, uses, discloses, retains and protects your personal information when you use our website at https://100cuciapp.click, our mobile application and all related services ("Services").
We understand that trust is the foundation of the relationship between you and 100cuci app. When you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, or play games on our platform, you are entrusting us with your personal information. We do not take this responsibility lightly.
By using the Services 100cuci app, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.
Important Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy 100cuci app which constitutes the entire agreement between you and our Platform.
100cuci app collect various types of information depending on how you interact with the Platform. Below is a summary table of the data categories collected:
| Data Category | Example Information | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number (for verification) | Mandatory |
| Contact Data | Malaysian phone number, email address | Mandatory |
| Account Data | Username, password (encrypted), login history | Mandatory |
| Financial Data | Deposit and withdrawal history, payment methods used (account numbers are not stored) | Mandatory |
| Gaming Activity Data | Betting history, games played, wins and losses | Automatic |
| Technical Data | IP address, device type, operating system, web browser, session time | Automatic |
| Communication Data | Customer support chat records and emails sent to us | Where applicable |
100cuci app does not collect sensitive data categories such as health information, biometric data, political views, or religious beliefs. We also do not store full credit card numbers or bank account details — all payment processing is handled through certified third-party secure payment gateways.
100cuci app collect personal information through the following means:
Data Minimisation Principle: 100cuci app only collects information that is strictly necessary to provide the Services to you. We do not collect data that is excessive or irrelevant to the Platform's operations.
100cuci app uses your personal data for the following legitimate purposes that are necessary for the Platform's operations:
100cuci app does not use your personal data for third-party marketing purposes or share it with advertisers without your explicit consent. Marketing communications from us directly (such as promotional updates and bonus information) can be unsubscribed from via your account settings at any time.
100cuci app does not sell your personal data. We may share information in limited and controlled circumstances as follows:
In all data sharing instances, 100cuci app ensure that any third parties receiving your data are bound by confidentiality obligations equal to or greater than those we uphold ourselves. We do not permit third parties to use your data for their own purposes beyond the scope of the services they perform on our behalf.
International Data Transfers: In cases where data needs to be processed outside Malaysia (for example, via cloud infrastructure located across multiple regions), 100cuci app ensures adequate protection through data processing agreements that comply with recognised international standards.
100cuci app implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While we take all reasonable steps to protect your data, no security system can be guaranteed as completely foolproof. You also play an important role in keeping your account secure — keep your password confidential and never share your login details with anyone. Please notify us immediately if you suspect your account has been compromised.
100cuci app uses cookies and similar tracking technologies to enhance your experience on the Platform. Below is an explanation of the types of cookies we use:
You can manage cookie settings through your web browser preferences. Most browsers allow you to view, manage and delete cookies. However, disabling certain cookies may affect the usability of the Platform 100cuci app. Our Platform does not use third-party advertising cookies or tracking pixels that share your data with advertising networks.
As a member 100cuci app, you have the following rights in relation to the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 business days from the date the request is received.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You may also update basic information directly through your account settings.
You have the right to request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for the original purpose for which it was collected. This right is subject to legal record-retention obligations.
In certain circumstances, you may request that we restrict the processing of your data — for example, while you are disputing the accuracy of your data or while we are reviewing your complaint.
You have the right to receive the personal data you have provided to us in a machine-readable format (such as JSON or CSV), so that you can transfer it to another service if needed.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. You may unsubscribe from marketing communications via your 100cuci app account settings at any time.
To exercise any of the above rights, please contact us at support@100cuciapp.click with a clear description of your request. We may need to verify your identity before processing the request to ensure we do not disclose or alter anyone's personal data to the wrong party. We are committed to responding to rights requests within 14 business days.
100cuci app retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations in Malaysia.
The general data retention periods are as follows:
When data is no longer needed and there is no legal obligation to retain it, 100cuci app will securely delete or encrypt that data using non-recoverable methods.
Early Deletion Request: If you wish to request early deletion of your data before the standard retention period, please contact us at support@100cuciapp.click. We will process your request subject to any legal obligations that may require us to retain certain records for a minimum period as prescribed by law.
Platform 100cuci app is not intended for children or minors. Our services are for individuals aged Aged 21 and above only. We do not knowingly collect, use or disclose personal data from individuals under the age of 21.
If you believe we have inadvertently collected personal information from someone under the age of 21, please notify us immediately at support@100cuciapp.click. We will take prompt action to delete that information and close the account in question.
Parents and guardians who believe their child may have accessed or registered an account on the Platform 100cuci app advised to contact us immediately. We take our responsibility to protect this younger demographic seriously and will respond promptly to any such reports.
Platform 100cuci app integrates several third-party services required for Platform operations, including payment gateways for processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX.
It is important for you to understand that when your data is processed by these payment providers to complete your transaction, that processing is governed by their own privacy policies, which are separate from ours. 100cuci app not responsible for the privacy practices of these third-party service providers, although we choose to work only with providers that maintain high security and privacy standards.
We encourage you to read the privacy policy of the payment provider you use to fully understand how they handle your information. In all cases, 100cuci app only shares the minimum data necessary to complete the relevant transaction.
External Links: If the Platform 100cuci app contains links to external websites (such as those shared in support communications), 100cuci app not responsible for the content or privacy practices of those websites. Please review the privacy policy of each website you visit separately.
100cuci app reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data collection practices, new legal requirements or changes to our Services.
For material amendments — that is, changes that significantly affect how we use your personal data or your rights — we will:
Continued use of the Platform 100cuci app after the effective date of such amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request deletion of your eligible data before the effective date. Please contact us at support@100cuciapp.click to do so.
If you have any questions, concerns or wish to exercise your privacy rights in relation to this Privacy Policy or how 100cuci app handle your personal data, please contact us through the following channels:
Support@100cuciapp.click
For privacy-related enquiries and data rights requests. Response within 14 working days.
Available directly within the Platform for general account and privacy enquiries. Immediate response during working hours.
When contacting us regarding privacy matters, please clearly state:
We will make every effort to process your request accurately and within a reasonable timeframe, subject to identity verification requirements necessary to protect the security of your data.
Answers to the most frequently asked questions by members regarding privacy and data protection.
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